Gift & Design Taste of Heaven
Returns & Refunds
Our policy framework for personalized and ready-to-ship orders.
Personalized items
Because customized products are made specifically for you, they may not be eligible for return due to a change of mind. Contact us promptly if your item arrives damaged or has a production issue.
Ready-to-ship products
Return eligibility, timing, and condition requirements will be confirmed in the final store policy before launch.
Need help?
Use the Contact page and include your order number, photos if relevant, and a short description of the issue.